Effective Date: February 20th, 2025
Company: SkyReserve, Inc a Delaware corporation
Website: www.skyreserve.co (the “Site”)
These Terms and Conditions (“Terms”) govern your access to and use of the Site and related services provided by SkyReserve, Inc (“Company,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.
1. Scope of Services
We provide an online marketplace and booking platform that allows users to view, compare, and book travel-related services, which may include:
- Commercial flights
- Private air charter
- Hotels and accommodations
- Ground transportation
- Travel logistics and concierge services
We do not provide transportation or operate aircraft, hotels, or vehicles. The services you book through the platform are provided by independent third-party operators, carriers, brokers, or suppliers (“Travel Providers”).
2. Relationship with Travel Providers
We act solely as an intermediary.
Your bookings are transactions directly between you and the applicable Travel Provider.
Each Travel Provider’s terms, safety standards, operational policies, cancellation rules, and liability limits apply to your reservation.
We make no warranties regarding the performance, safety, reliability, regulatory compliance, or fitness of any Travel Provider.
3. User Eligibility
To use the Site, you must:
- Be at least 18 years old
- Have legal authority to enter into binding contracts
- Use the Site only for legitimate travel and booking purposes
- Not use automated means (bots, scrapers) without our permission
4. Account Registration
You may need to create an account to make bookings. You are responsible for:
- Providing accurate and current information
- Maintaining confidentiality of your credentials
- All activity occurring under your account
We reserve the right to suspend or terminate accounts for misuse or violation of these Terms.
5. Booking Terms & Payment
When you submit a booking request:
- We confirm availability with the Travel Provider.
- Pricing is not guaranteed until confirmed.
- Payment must be made in the currency specified.
Prices may change due to fuel costs, routing, airport fees, regulatory charges, or operator adjustments. You agree that:
- We may charge your payment method for the full quoted amount.
- Additional fees (ground handling, catering, de-icing, special permits, changes in passenger count) may apply on final invoice.
6. Cancellations, Changes & Refunds
Cancellation and change policies are set by the Travel Provider—not by us.
Many bookings are non-refundable and non-cancellable.
You are responsible for reviewing the applicable terms before confirming a booking.
If the Travel Provider cancels a booking, your remedy is limited to the refund (if any) offered by that provider.
7. Travel Requirements
You are responsible for:
- Valid passports and visas
- Customs, immigration, and security requirements
- Compliance with aviation and airport rules
- Health, vaccination, and insurance requirements
We are not responsible for denied boarding or entry due to documentation issues.
8. Safety, Conduct & Operational Control
All operational decisions—routing, crew assignments, passenger capacity, baggage restrictions, weather delays—are made solely by the Travel Provider.
Disruptive, unsafe, or illegal conduct may result in denied travel without refund.
9. Intellectual Property
All content on the Site—including text, graphics, trademarks, software, and data—is the property of the Company or licensed partners. You may not copy, distribute, or reverse-engineer any part of the Site.
10. Prohibited Use
You may not:
- Book speculative, fraudulent, or false reservations
- Resell or broker travel services unless authorized
- Use the Site in any way that interferes with its functionality
- Engage in scraping, data mining, or automated extraction
11. Disclaimer of Warranties
The Site and services are provided “as is” and “as available.”
We make no guarantees regarding:
- Availability of inventory
- Accuracy of information from Travel Providers
- Performance or safety of transportation providers
12. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for any:
- Accidents, injuries, personal harm, property damage
- Flight delays, missed connections, cancellations
- Loss of business, revenue, profit, or data
- Indirect, incidental, or consequential damages
Our total liability to you is limited to the amount you paid us for the specific booking giving rise to the claim.
13. Indemnification
You agree to indemnify and hold the Company harmless from claims arising from:
- Your use of the Site
- Violation of these Terms
- Interaction or disputes with Travel Providers
14. Governing Law & Dispute Resolution
These Terms are governed by the laws of New York State
Disputes shall be resolved by binding arbitration in New York, New York, and not by jury trial.
You waive the right to participate in class actions.
15. Changes to Terms
We may update these Terms at any time. Continued use of the Site constitutes acceptance of the updated Terms.
16. Contact Information
SkyReserve, Inc
11 West 42nd Street
Floor 31
bookings@skyreserve.com